Vietnam stretches over 1,800km up the eastern coast of the Indochina peninsula and has various climates at the same time in different parts of the country.

Winter season lasts from November to April in the north with temperatures averaging 16 degree centigrade. The rest of the year is considered summer time with heavy rainfalls and occasional storms.

The rainy season lasts from May to October in the south. However, it only rarely rains the whole day long. It gets dry after rainfall as quickly as it comes. The dry season is generally from November to April.

The central parts of Vietnam are affected by the South West monsoon from Laos during May – June which causes a muggy heat and sometimes produces typhoons and tropical storms during November – December, with long lasting rains. Despite of this fact, the months of November and December are constantly considered the peak period of incoming tourists. January and February are still cloudy and rainy occasionally.

The best time for a long tour from North to South Vietnam would be from January till April and for those who wish beach holidays can come to enjoy warm water and sunshine in the central coast during summer time, from May to October

Please note that refunds will be made in the form of a credit to your card account.

All credit card refunds will be processed in a timely manner. The refunds process is dependent on your billing cycle with the credit card company. Once the refund instructions leave our office it can take anywhere from 15-45 working days for the proceeds to arrive in your account.

For more information of the refund, feel free to contact to our accounting department by email: sales@asiantravelvietnam.com

Cancellation must be sent to our offices by email, fax.

+ NON REFUNDABLE deposit of 10 USD for hotels, air ticket booking upon services confirmation

+ 60 days before arrival: No cancellation charge. We Guarantee 100% Money Back.

+ 30-59 days before arrival: 5% cancellation charge.

+ 15-29 days before arrival: 10%

+ 8-14 days before arrival: 40%

+ 7 days before arrival: 100 %

+ No show: 100%

*** Non refundable deposit and banking service fee will be forfeited in all cancellation cases.

Most of hotel's price included breakfast & all taxes otherwise stated at the time of booking. We always stated clearly what you must pay from the beginning. There are absolutely no hidden fees after your booking.

It is depending on each hotel's policy. But mostly, children under 12 years old is free of charge and sharing existing beds with parents ( breakfast not included ). More than 12 year old will be stated as an adult. Please contact our sales for further details of specific hotels.

We highly recommend you make your booking as soon as possible because demandings from Vietnam hotels are very high especially on high season. Make bookings early helps you on having better price & also quality of your accommodation.

Late booking are very common, we recommend you phone us or chat live with us instead of email to make your booking faster. Fast payment mode like credit cards online or Paypal maybe a good solution for late booking. If you are in Hanoi or Ho Chi Minh city, we can come to collect cash from your place.

We make your online reservation extremely satisfying, comfortable and without apprehension over your security, privacy and concern about online reservations. Making an online reservation is easy. Just complete the reservations form online security SSL (128bit), making sure that you give us your e-mail address and sending it to us. As soon as we receive your request we will reply within 24 hours.

We currently accept the Visa and Master credit cards with 3 % bank fees and AMEX with 4% bank fees.

Once we have received your credit card details, we simply check from our bank, in order to guarantee / secure your booking. We then process your booking. When your booking is confirmed, we will charge 100 US$ non refundable deposit from your credit card in US dollar for the reservation has been made before 60 days before departure date.

 If the reservation made within 60 days before departure we charge the full amount upon confirmation.
Please be advised that We charge your credits card only after having supplied you with a confirmed reservation.

Maximum 10 hours ( normally much less than 10 hours ), you will receive our email to advise on hotel's availabilty, on that email, we will also advise you on payment mode or alternative hotels if your chosen hotels are fully booked. If you don't hear from us in time, it is very much like we are not receiving your request, please kindly let us know at once. See more on our booking guide

Once you have selected your desire hotels in our website, please let us know by click on 'book this hotel' button then submit your information to us. Or you can email us, chat live with our sales or give us a call directly. We will process your booking upon reciving your request. See more on our booking guide

We are local tour operator who has been building a good relationship with hoteliers nation-wide, with a great number of bookings yearly, we are at good position to have a good deals from hotels and we pass them to our customers. Thats reason why our price is always the best.

The importance of security for our clients is of utmost concern to us. We exercise great care in providing secure transactions from your computer to our server.We use SSL and our site is secure for all transaction. Unfortunately, no transaction is 100% secure. We are committed to protecting you and your personal information and will continue to monitor security options in the future.

We have the utmost respect for your privacy and security. We never divulge any information to anyone without your consent.We take the issues of privacy and security very seriously